Our return policy lasts 15 days. If 15 days have passed since your date of purchase, we unfortunately cannot offer a refund or exchange. To be eligible for returns, items must be in unopened and in the same condition you received the package. All returns must be in original packaging.
Buyer is responsible for return shipping. If we sent you the wrong item by mistake, then we will provide a return label at no cost to you.
WHAT TYPE OF ITEMS ARE NOT RETURNABLE?
Face masks and hand sanitizers are non-returnable.
ARE THERE ANY CHARGES FOR RETURNS?
Buyer is responsible for return shipping. If we sent you the wrong item by mistake, then we will provide a return label at no cost to you.
HOW DO I RETURN?
To start the return process, please send an email to order@healthsupplyworld.com noting you would like to return, and in email state your order number, contact name. We will then review and contact you once your return request has been submitted and approved.
HOW SOON WILL I GET MY REFUND BACK?
Once your return has been received and inspected, we will then send you an email to notify you that we have received your item. We will then review and notify you whether or not your case has been approved or rejected.
If approved, your refund will be processed and your credit card or PayPal account will be automatically be applied original method of payment, within 10 business days.
To complete your return, we require a receipt or proof of purchase so please include in all return packages.
Any items not in original condition, damaged, or missing parts for any reason will not qualify for a full refund.
Any items that is returned more than 15 days after order date will not quality for a refund.
Return Shipping Address:
To return your products (once approved), please ship to:
Health Supply World – Returns
620 East Slauson Avenue
Los Angeles, CA 90011
If you have any other questions, feel free to email us at order@healthsupplyworld.com